Multilingual Support
Our customer support agents provide voice, messenger and email support in the following languages: English; German; French; Spanish; Dutch; Italian and Portuguese.
Services we provide:
Voice Support
Argentina is an immigration country. You will find immigrants from every European country but especially from Italy; Spain; Germany and the UK. Many have a double nationality and speak two or more languages fluently. In general, Argentinean university students fluently speak English. For many years Argentina has been a proven call center location. You will not be able to find a better price / quality location for multi lingual support then Argentina.
Why don’t you ask us for a quote? You will be pleasantly surprised!
The time difference with Europe is 4-5 hours earlier. This makes Argentina especially suited for 24/7 operations or for support during the European evening which are normal day hours in Argentina.
Connaxis Creative Outsourcing works with a Professional Internet Based Call Center Application and local telephone numbers anywhere in the world. The Call Center application monitors and manages all incoming calls and emails. We control the quality of the support and provide you with comprehensive reports of the results.
| .:. Top |
E Mail Support
Our group of professional multi lingual support staff can also help you with your email support hereby allowing you to focus on your core activities. We have interesting pay per mail pricing policies that will keep you cost variable and controlled. Answering your email in a professional and timely manner will help you increase your sales conversion rate and will provides high customer satisfaction rates.
| .:. Top |
Online Helpdesk Support
More and more companies use online helpdesk software like for example Mad Cap Flare (http://www.madcapsoftware.com/). With this software your company information is always up to date and accessible on the fly for people for whom it matters most. Connaxis Creative Outsourcing has extensive experience in supporting the back office of online help function in various languages for different companies.
| .:. Top |
Online Messenger Support
It is in your interest to improve the conversion of potential clients to actual money spending clients. A good way to this is to provide customers the opportunity to contact your sales- or support representatives by way of online chat functionality. Our Open Source Chat Application even has the possibility to pro-actively contact potential clients while they visit your site. You can see where they are on your website and you might just go up them ask them in a contact window: ’When you need some help please let me know. We are here to help! Have you ever thought about your conversion rate and what it would mean in Dollars when you would double that rate?
| .:. Top |
Website Translations
Connaxis translates documents and complete websites. Our translation software indexes the contents of your website interactively. Our native translators will make a neutral translation of your website in the following languages: German; French; Spanish; Dutch; Italian; Portuguese. With which, we make a new site in the requested language.
Contact Connaxis Creative Outsourcing for Pricing Information >
Send the address of your website to Connaxis and Receive a Quote >
Translations
We translate from and to the following languages:
FROM / TO (1)
- Spanish
- French
- Portuguese
- Italian
- German
- Dutch
- English
(1) On request we can translate documents from and to other languages.
Our translators have experience with the following types of translations:
Types of translations we do
- Medical
- Commercial
- Information Technology
- Literature
- Legal
- Technical
- Economic-Financial
Connaxis Creative Outsourcing works exclusively with trained native professionals. Standard we deliver a neutral translation. On request we can deliver a region-specific translation.
| .:. Top |
Proof Reading
Our proof reading consists of reviewing any text and checking for typos and formatting errors. Our Creative Outsourcing professionals will also do light copy-editing, such as checking for grammar and consistency issues.
| .:. Top |