Services
Dedicated Resources
We are pleased to offer our customers the opportunity to hire a full-time Dedicated Resource. With these resources you have access to people who consider your business their top priority.
Experience has proven that customers purchasing support packages that include dedicated resources have the highest level of satisfaction with their service. Having one or more dedicated resources on-hand a very personalized service is provided—an ongoing relationship with a specific person who mentors your staff and can act as an adviser and who is also a troubleshooter to your problems. These professionals have in-depth knowledge of technologies and solutions and are assigned to customers based on technology expertise. Dedicated resources offer the highest level of service. They are already familiar with your environment, your dedicated resource(s) are able to resolve issues faster because they know exactly what they're dealing with—they are a continuing presence in your workplace. As time permits, they can even make recommendations on critical issues like staff skills and training; they can review your project planning, and do periodical health checks.
Your dedicated resources will work outside the Service Delivery Center of Connaxis. Of course, you can also request to have them work in your office or on site. Many Argentineans own European passports which makes it even easier to go back and forth.
Contact Connaxis Creative Outsourcing for more information on Dedicated Dedicated Resources >
Dedicated IT Resources
Connaxis Creative Outsourcing has access to highly skilled IT professionals. Our Human Resources department is closely related to Universities and major IT Search & Selection agencies as well as local IT companies. These sources give us access to the best resources of the country. We can select and hire any dedicated resource your organization might require. Argentineans have a cultural level similar to Europe. They are proactive, self-motivated. In short, they know how to think for themselves. You will be pleasantly surprised dealing with Argentinean IT Professionals. Not only because of the price tag!
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Customer Care
Our customer support agents provide voice, messenger and email support in the following languages: English; German; French; Spanish; Dutch; Italian and Portuguese
Argentina is an immigration country. You will find immigrants from every European country but especially from Italy; Spain; Germany and the UK. Many have two nationalities and speak two or more languages fluently. In general, Argentinean university students speak English fluently. For many years Argentina has been a proven call center location. You will not be able to find a better price / quality location for multilingual support than Argentina.
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